GASTHOF ZUFRIEDENHEIT ACCESSIBILITY STATEMENT
Introduction
Gasthof Zufriedenheit is committed to accessibility and inclusion. We want all our customers, including people with disabilities, to be able to successfully use our website.
This accessibility statement explains the accessibility features of gasthof-zufriedenheit.de, how we comply with the European Accessibility Act, and what we do to maintain and improve accessibility. It applies to the online platform “gasthof-zufriedenheit.de” (our website). We have designed our website to comply with the WCAG 2.1 Level AA guidelines and the European accessibility standard EN 301 549, which means our service should be accessible to a wide range of users.
This statement is reviewed at least once a year and updated if necessary. The current validity date is shown above and in the footer.
Service Overview
gasthof-zufriedenheit.de is a hotel and restaurant website where you can learn about the hotel and restaurant and its offers, reserve tables, and get in touch. The service is available as a website and as a mobile application. This description provides context for what gasthof-zufriedenheit.de is.
You can adapt this accessibility statement to your needs by opening our accessibility widget and using it to adjust the experience to your profile.
Using our website (Accessibility & Usability)
We strive to make using our website as easy as possible. Here is an overview of navigation and operation of our service:
Navigation: From the main menu at the top of each page, you can jump to product categories, offers, and your account. If you are using a keyboard or assistive technology, you can navigate through links and buttons with the tab key and activate a selected item with the enter key. A visible focus indicator highlights the element you are currently on. We also offer a “Skip to main content” link as the first element on each page, allowing keyboard users to skip repetitive headings.
Accessibility features: We have built in features to support different needs. The accessibility widget can be opened to adapt the website to various needs. Simply click on the icon visible on the site and adjust text size, line height, contrast, and more.
If you need further explanations for using any part of our website, please contact us for personal assistance. We will make every effort to provide additional descriptions and explanations you may need to use the service smoothly.
Accessibility compliance (How we meet the requirements)
We have evaluated our website against the requirements of the European Accessibility Act (Annex I) and ensured that our service meets these requirements:
Perceivable: We provide text alternatives for non-text content. All images, icons, and media have descriptive alt text or labels. Audio content is accompanied by transcripts. Information is never conveyed by color alone (e.g., required form fields are marked with text and icons, not just color). We ensure a logical structure with headings and lists so that screen reader users can navigate effectively. Content is adaptable; you can adjust text size, and the interface remains usable. We use sufficient color contrast for text and key visual elements (at least 4.5:1 for normal text). Audio playback (nothing plays automatically except for short cues) includes controls to pause or adjust volume.
Operable: All functions on our website are available via keyboard (or keyboard-like assistive technology). This includes menus, links, forms, sliders, and interactive controls. Keyboard focus is clearly visible. We have implemented skip links and ARIA landmarks to support navigation with assistive technologies. There are no keyboard traps (you can navigate into and out of all components freely). For carousels or dynamic content, users can control timing (pause, manual advance). We do not use flashing or blinking content above the threshold that could trigger seizures. Standard keyboard shortcuts (such as arrow keys in dropdown menus) are enabled without interfering with assistive technologies.
Robust: We build our platform with modern techniques to ensure compatibility with a range of browsers and assistive technologies. We test our website to ensure that all interactive elements display and function correctly. We also test with screen magnification and high-contrast modes. The site is coded to avoid known bugs or conflicts with assistive technologies. We aim for compatibility with the current versions of major assistive technologies. Our code follows WCAG and EN 301 549 best practices for a robust implementation, meaning it should remain accessible even as technology evolves.
Standards: We comply with WCAG 2.1 Level AA for web content and apply EN 301 549 criteria to ensure accessibility. Meeting these standards supports the presumption of conformity with the EAA requirements.
Ongoing Monitoring and Maintenance
Accessibility is not a one-time effort for us but a continuous process we manage with great care. We carry out regular technical reviews, automated analyses, and content adjustments to keep the website as accessible as possible.
Please note: Monitoring and optimization are part of our ongoing maintenance, but we cannot guarantee complete accessibility in every individual case.
We use automated testing tools integrated into our development process to identify common accessibility issues (such as missing alt text or form labels) early. Every code update undergoes these checks.
User feedback: We actively encourage users to report issues (see Contact section). If we receive a complaint or question about accessibility, our team reviews it. We treat these issues with priority and often publish minor fixes in our next update cycle, specifically addressing user-reported problems.
Staying up to date: We monitor updates to standards and regulations. For example, when WCAG 2.2 or 3.0 is introduced, we plan to evaluate against these criteria. We are also mindful of evolving patterns in assistive technologies and factor them into our design updates.
Our goal is continuous improvement.
Known Limitations and Alternatives
We are not aware of any major areas of our website that are inaccessible. All key features comply with the required standards. There are, however, a few minor limitations:
PDF files: Some PDFs are available for download. Some of these older PDFs from past orders were not fully tagged for accessibility.
Third-party content: Our website includes some third-party content (e.g., an embedded table reservation widget from an external provider). While we aim to choose accessible solutions, third-party widgets may have aspects beyond our direct control.
Feedback and Contact Information
This accessibility statement was first published on 18.09.2025. It was last reviewed and updated on 26.09.2025. We plan to review it regularly or whenever significant changes to the service are made.