GASTHOF ZUFRIEDENHEIT ACCESSIBILITY STATEMENT
Last updated: September 25, 2025
Introduction
The Zufriedenheit Inn is committed to accessibility and inclusion. We want all our customers, including people with disabilities, to be able to successfully use our website.
This accessibility statement explains the accessibility features of gasthof-zufriedenheit.de, how we meet the requirements of the European Accessibility Act, and what we are doing to maintain and improve accessibility. It applies to the online platform “gasthof-zufriedenheit.de” (our website). We have designed our website to comply with the WCAG 2.1 Level AA guidelines and the European accessibility standard EN 301 549, which means that our service should be accessible to a wide range of users.
We review this statement regularly as we improve our service.
Service Overview
gasthof-zufriedenheit.de is a hotel and restaurant website where you can learn about the hotel and restaurant and its offerings, make reservations, and contact us. The service is available as a website and a mobile application. This description is intended to clarify the context of what gasthof-zufriedenheit.de is.
You can customize this accessibility statement to your needs by opening our accessibility widget and using it to tailor the experience to your preferences.
Using our website (Accessibility & Usability)
We strive to make using our website as easy as possible. Here is an overview of navigating and using our service:
Navigation: Using the main menu at the top of each page, you can navigate to product categories, offers, and your account. If you use a keyboard or assistive technology, you can navigate through links and buttons using the Tab key and activate a selected element with the Enter key. A visible focus indicator highlights the element you are currently on. We also provide a “Skip to main content” link as the first element on each page, allowing keyboard users to skip over repetitive headings.
Accessibility features: We have built in features to support various needs. The accessibility widget can be opened to customize the website for different needs. Tap the icon visible on the website and then adjust text size, line height, contrast, and more.
If you need further explanation on how to use any part of our website, please contact us for personalized assistance. We strive to provide you with any additional descriptions and explanations you need to use the service smoothly.
Accessibility compliance (How we meet the requirements)
We have assessed our website against the requirements of the European Accessibility Act (Annex I) and ensured that our service meets these requirements:
Perceivable: We provide text alternatives for non-text content. All images, icons, and media have descriptive alt text or labels. Audio content is accompanied by transcripts. Information is never conveyed solely by color (e.g., required form fields are marked with text and icons, not just color). We maintain a logical structure with headings and lists to allow screen reader users to navigate effectively. The content is adaptable; you can adjust the text size, and the user interface remains usable. We use sufficient color contrast for text and important visual elements, meeting the recommended contrast ratios (at least 4.5:1 for regular text). Audio playback (except for brief announcements, nothing plays automatically) includes controls to pause or adjust the volume.
Accessibility: All functions on our website are accessible via keyboard (or a keyboard-like assistive technology). This includes menus, links, forms, sliders, and interactive controls. Keyboard focus is clearly visible. We have implemented skip links and ARIA landmarks to facilitate navigation with assistive technologies. There are no keyboard traps (you can freely navigate in and out of all components). For carousels or dynamic content, the user can control the timing (pause, manual advance). We do not use flashing or flickering content above the threshold that could trigger a seizure. Furthermore, standard keyboard shortcuts (such as arrow keys in dropdown menus) are enabled without requiring additional assistive technology.
Robustness: We build our platform using modern technologies, ensuring it works well with a wide range of browsers and assistive technologies. We test our website to ensure that all interactive elements are displayed and operable correctly. We also test with screen magnification and high contrast modes. The website is coded to avoid known bugs or conflicts with assistive technologies. We strive for compatibility with the latest versions of major assistive technologies. Our code follows WCAG and EN 301 549 best practices for robust implementation, meaning it should remain accessible even as technology evolves.
Standards: We meet WCAG 2.1 Level AA for web content and apply the EN 301 549 criteria to ensure accessibility. Meeting these standards establishes a presumption of compliance with the EAA requirement. We conducted an internal audit to verify compliance, and we continue to test and improve.
Ongoing Monitoring and Maintenance
Accessibility is not a one-time project for us—it is an ongoing process. Here’s how we ensure our website remains accessible over time:
We have an accessibility team (including an accessibility coordinator) that monitors accessibility for our website. This team reviews all new features or significant changes for potential accessibility impacts before release.
Our developers and content creators receive regular accessibility training (e.g., training on ARIA techniques, color contrast, and writing descriptive link text). We keep everyone up to date on best practices for accessibility.
We use automated testing tools integrated into our development process to detect common accessibility issues early (such as missing alt text or form labels). Every code update goes through these tests. User Feedback: We actively encourage users to report any issues they encounter (see the Contact section). When we receive a complaint or question regarding accessibility, it is logged in our tracking system and reviewed by our accessibility team. We prioritize these issues and often release minor updates in our next release cycle that address specific problems reported by users.
Staying Up-to-Date: We monitor updates to standards and regulations. For example, when WCAG 2.2 or 3.0 is introduced, we plan to conduct an assessment against those criteria. Similarly, we are aware of evolving patterns for assistive technologies and incorporate these into our design updates.
Our goal is continuous improvement. Accessibility considerations are embedded in our product roadmap. We also regularly conduct user testing with people with disabilities to obtain real-world feedback on the usability of our service.
Through these measures, we ensure that our website not only meets accessibility requirements now, but will continue to do so as it grows and evolves. We document all of these processes and can provide further details upon request.
Known Limitations and Alternatives
We are not aware of any major areas of our website that are inaccessible. All key functionality meets the required standards. There are a few minor limitations:
PDF Files: You can download some PDFs. Some of these PDFs from previous orders were not fully optimized for accessibility.
Third-Party Content: Our website includes some third-party content (e.g., an embedded table reservation widget from an external provider). While we strive to choose accessible solutions, there may be aspects of third-party widgets that are beyond our direct control.
We will update this statement as these issues are resolved. We are committed to ensuring accessibility in every way, and our team is actively working to close any remaining gaps.
Claim of disproportionate burden
Our website is designed to comply with all applicable requirements. Should we encounter a situation in the future where a specific new requirement would constitute a disproportionate burden, we will conduct an assessment according to the criteria in Annex VI and update this statement accordingly, including the justification and any alternative solutions we offer.
Feedback and Contact Information
We value feedback from our users, especially if something isn’t working for you. If you have difficulty accessing any part of our website, encounter an accessibility issue, or have suggestions for improvement, please let us know.
Email: welcome@gasthof-zufriedenheit.de
Phone: +49 3445 7912051
Postal Address:
Gasthof Zufriedenheit
Steinweg 26
06618 Naumburg (Saale)
Germany
When contacting us, please provide as many details as possible about the issue (which page or feature, what happened, and what assistive technology you are using, if any). We will acknowledge your feedback as soon as possible and do our best to resolve the issue.
Document History: This accessibility statement was first published on September 18, 2025. It was last reviewed and updated on September 18, 2025. We plan to review it regularly, or whenever significant changes are made to the service.